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Edgar expects all work performed to be done correctly the first time, by himself and the technicians as “comebacks” are a waste of time for clients and a money-loser for the shop. ASE (Automotive Service Excellence) is nationwide non-profit automotive organization. Their aim is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals. An ASE certificate usually, serves as proof of one’s competence and effectiveness.

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